You’ve heard us say that your website is one of your front
doors, especially if you are an online or remote business. It should be clean,
free of cobwebs, with a fresh coat of paint, and oh so welcoming.
Here are ten simple tips to help you keep your website
fresh:
Keep the look and
feel current
The look and feel of your website (and other company
collateral and social media sites) is as important as the clothes you wear. It
is the eye-catching part of your brand and it is important that it represents
your company today, not 5 years ago. It doesn’t take a total rewrite of your
website to update the look and feel. It can be as simple as a new header, some
new pictures, or a new color scheme. Don’t let your look and feel get stale or that’s
the impression customers and potential customers will receive.
Change content often –
it’s not that hard!
You will often hear the mantra “Content is King!” and it’s
the absolute truth. The content on your website should change often and there
are many different ways to do that. Some companies nowadays use a blog or
Facebook page in lieu of a website. That is one way to assure that your content
is always current – so long as you are always posting new content. But if you
are using a traditional website, you can easily update content. We talk about
several ways to do this below.
Access is everything
It is critical that people know how to stay connected with
your business. Be sure that access to you is prominent on the home page and
throughout your site. Update icons and links as you add new social mediums. Don’t
make people search to figure out how to keep in touch.
Tell people the good
stuff going on
One of the easiest ways to keep content up-to-date is to include
current information about your sales, new customers, new staff, new products,
improvements to old products, etc. Include a quick summary on your home page
and allow visitors to drill down to get more information.
Talk about your team
One of your greatest assets is your team and you should
showcase your team members as often as possible. This serves two purposes – let’s
your customers learn more about your team, and is a morale booster. If you are
just a small shop and showcasing would equal tooting your own horn, include
information about your partners, board members, star vendors, etc. They are all
a part of your team!
Use your current customers
to help you get new customers
There is nothing better than a customer testimonial to help
tell your story. Look how Amazon.com uses customer reviews to help sell each
and every product in their massive arsenal. Request testimonials from everyone
and post them on your website!
Add video to spark
interest
Video captures attention – it’s something unique and quick
that can tell your story. Add video to your website – particularly on the home
page. But don’t have it play
automatically! That can be a huge turn off to your visitors.
Add promotions or
events
Be sure to update your website with every promotion and
event you hold. Don’t forget to capitalize on national events like Small
Business Saturday so you can leverage their marketing!
Add a Twitter or RSS
feed
You can add some simple code to your website that will continue
working for you without any additional work on your part. Add a simple Twitter
feed or RSS list and it will do the updating for you!
Make it a priority!
The most important thing to remember is, even though it
seems like a daunting task, if you make updating your website a priority you
can make it happen in just a few minutes each week. So make it a priority! Add
it to your task list!
These simple tips can help you keep your website fresh and
inviting so people will want to continue to visit through that door.
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Kerry Brooks is Co-owner of ProfessionalEdge Associates, offering a wide range of marketing and support services to businesses that want to increase their success, but aren't in a position to add to their staff. Visit the ProfessionalEdge website at www.gettheprofessionaledge.com, email info@gettheprofessionaledge.com, follow them on Twitter @profedge, or like their Facebook page.
Kerry Brooks is Co-owner of ProfessionalEdge Associates, offering a wide range of marketing and support services to businesses that want to increase their success, but aren't in a position to add to their staff. Visit the ProfessionalEdge website at www.gettheprofessionaledge.com, email info@gettheprofessionaledge.com, follow them on Twitter @profedge, or like their Facebook page.