Tuesday, January 8, 2013

Taking the leap…to trusting an experienced exhibit company?



So, you've tested the waters in trade show marketing with a do-it-yourself display booth. You have an exciting product/service. You have a good team. You probably have some loyal clients that helped you get on the map, right?  Still, you look across the show floor and can tell the image you project could be well…more impressive.

Regardless of how frugal you are, when do you know it’s the right time to take the leap from designing, building and installing your own trade show display to working with a professional exhibit company to do these things for you?  The answer might be easier than you think. Here are 3 basic factors to consider to help you make the evaluation.

1) Competition – If you’re in an industry where everyone brings a do-it yourself booth, then maybe you shouldn't spend more. It might be that projecting a frugal image is the right image to be successful in your industry. For example, the ASD/AMD show is a show of surplus and discount import merchandise from kitchen to toys to tools, and everything in between. Industry leaders present at that show tend to use large, do-it-yourself trade show displays in an attempt to look both successful and frugal, and it usually works. By contrast, if you’re in an industry  such as the hi-tech industry, a frugal do-it-yourself booth can project the image of being a weak competitor. Overall, it’s not hard to tell if a strong, successful image is the norm on any show floor, and this simple evaluation will help you decide if a do-it-yourself booth is right for you.

2) Synergy – You’re already investing big money to participate in your trade show. There is cost of the booth space, the travel, the hotel, food, entertainment and more. When you develop a complete trade show budget, you realize that your booth is a smaller portion of your investment, but the one which may have the biggest impact on how the rest of your investment delivers. Your exhibit design will have an effect on how confident your staff is on the show floor, and your exhibit design is the first impression your company gives to attendees, letting your clients know how you're evolving in the market. If you’re going to invest in the trade show marketing game, why not play to win?

3) Time – Once you see the bigger picture, you see each trade show as a three month event, one that takes time and effort to cultivate interest, differentiate on the show floor, and finally, convert leads to dollars. From this perspective, you’ll see benefit in focusing your efforts in sales marketing and business development before, during and after the trade show. The day before and the day after the show are great days to schedule meetings, or meals to toast a new relationship.

Hopefully this helps you identify if the time is right for you to make the leap to a high-impact trade show display, designed and executed by a professional exhibit company. Once you decide, you need only find a good, like-minded exhibit house to serve as your partner. The exhibit industry is largely an owner-operator business, as there is little advantage to being a huge company. It’s a custom business, and buying-power doesn't get much better with size. In fact, overhead is the leading downfall of bigger trade show companies. So, look for companies with skill, creativity, and experience, especially in the upper ranks. It's also a good idea to try to find a company where you feel comfortable developing a personal relationship with the owner.

Most exhibit houses grow by word of mouth, so don’t let the top results in Google be your only measure. Talk with friends to see if they've found a exhibit company they love. Browse portfolios and look for genuine testimonials. Most exhibit houses will develop a photo-realistic design with a quote, free of charge, in hopes of winning your business. This is your opportunity to shop a few companies to evaluate their skill and commitment to quality and service. Don’t hesitate to discuss materials, fabrication processes, or to ask for some show floor pictures. Once you've decided on an exhibit house, if it’s a good choice, your experience and your booth display will only get better, show after show!

Trade shows are the incubator of the free market and innovation. Trade show marketing is, in part, gut-feel marketing. Though the actual sales you receive directly from the show may not justify the investment, your participation may spark interest that leads to eventual business. Evaluate your needs objectively, keep egos at bay, and take only calculated investment risks. You want to show a steady pattern of growth and improvement on the show floor, so avoid risks that may lead to downsizing. 

Trade shows are always exciting experiences, and now with this knowledge, you’re armed and dangerous! Always strive to improve and grow your company and your trade show presence, and remember that everyone starts somewhere; Bill Gates launched Microsoft in a 10 x 10 booth.

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Matt LaBruzza is the owner of Exhibit People, a Las Vegas based Exhibit Company specializing in trade show display rentals. Exhibit People offers exhibit design, exhibit construction and trade show services so you need only show up and sell.  Visit Exhibit People’s website at www.exhibitpeople.com, email Matt at matt@exhibitpeople.com and follow them on Twitter @exhibitpeople or like their Facebook page.